Job description

A Billing Clerk at Pennsylvania Dermatology Partners must have strong organization skills while assisting with incoming calls for the Billing Department. Patient billing including understanding patient responsibilities from EOB information. Must be able to multi-task and problem solve with efficiency.

Responsibilities include:

Opening incoming mail and distributing to appropriate departments and or individuals.

Posting patient payments and creating deposits through the electronic check cashing system.

Running checks for patient refunds, mailing refunds to patients and documenting account when refund was created and mailed.

Creating mailing labels for outer offices and for billing team.

Printing and distribution of stamps upon request from outer offices.

Provide exceptional customer service by communicating via incoming calls from patients to settle accounts and answer questions.

Handle billing processes, including matters related to invoicing and reconciling accounts.

Track and maintain records of patient billing and billable items.

Resolve account discrepancies.

Collaborate with patients and team members to resolve billing inconsistencies and errors.

Collect payments and apply them to accounts in a timely manner.

Perform data entry when needed.

Print and mail claims for the paper secondary payers by reviewing the claim submission file in Advanced MD.

Work with discretion to keep patient information private.

Establish Pa Dermatology procedures and methods in order to keep up to date with any changes.

Performs other duties as assigned

Desired skills and attributes include:

Maintains confidentiality of all patient information

Understanding and being able to read an Explanation of Benefits

Performs job in compliance with organizations polices and procedures as well as a community standards and in accordance with HIPPA

Strong investigative, problem solving, detail oriented and organizational skills

Candidates must be able to work with high volume of work while maintaining attention to detail and accuracy and demonstrate excellent oral and written communication skills

Ability to multitask

Ability to work as a team and or individually

Customer Service experience

Crossed trained to help within other areas in the Billing Department

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Pottstown, PA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ICD-10: 1 year (Preferred)

Work Location: One location

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