REPORTS TO: Medical Assistant Supervisor/Office Manager

General Summary

Under direct supervision, performs duties associated with the care of the office patient including but not limited to: basic computer skills, documentation of patient information, measure height and weight, blood pressure, understanding of basic medical terminology, work in a team driven environment. May perform a variety of duties in the office with maximum efficiency.

Physical and Mental Efforts

Ability to work in a fast paced environment, prolonged walking and standing. Ability to assist with lifting and moving patients. Ability to work in urgent care situations.

Environmental and Working Conditions

Work in a fast-paced environment. Probability of overtime. Travel within Michigan Institute of Urology offices as needed.

JOB QUALIFICATIONS:

• EDUCATION High school graduate or GED
• SKILLS Demonstrates organization, self motivation, good communication and interpersonal skills. Must have

Basic computer knowledge/skills.

Typical Duties and Responsibilities:

Must have a positive, caring approach when dealing with office patients.

Prepares exam room for patient office visits:

• Ensures room is clean and free of clutter
• Empty trash cans as needed
• Removes bio-hazard containers when indicated
• Wipes down counters
• Wipes down exam tables
• Wipes down exam room furniture as needed
• Clean exam room floor as needed
• Stock exam room as needed

Cleans restrooms as needed this includes wiping down the entire toilet, cleaning the bathroom floor, wiping down sinks including handles and faucets. If necessary, downing exam or utility gloves and removing objects from the toilet bowl.

Assists patients in wheelchairs, including wheeling patients to their car.

Demonstrates knowledge of universal precautions and personal protective equipment.

Demonstrates the ability to properly identify the patient, and assist the patient to the proper exam room and recognize the importance of proper body mechanics when assisting patient with ambulation and/or moving patients.

Demonstrates the ability to learn basic medical terminology.

Demonstrates the ability to perform height and weight and blood pressure

Demonstrates the ability to clean and complete high level disinfection of cystoscopes.

Demonstrates the ability to process:

o 24 urine specimens,

o Urine cultures

o Cytology/Fish

o UTM/PCR

o Kidney stones

Demonstrates the ability to run a urinalysis.

Demonstrates the ability to preform Post Void Residual (PVR)

Demonstrates the ability to perform clinical documentation in the electronic health record.

o Open office visit

o Document vital signs

o Document patient histories

o Document patient allergies

Demonstrates the ability to operate the autoclave including but not limited to:

• Cleaning the unit
• Ability to wrap and sterilize instruments.
• Ability to operate load controls and biological indicators

Knowledge of cold sterilization including but not limited to:

o Mixing solution

o Handling solution

o Solution parameters and expiration date

o Maintenance of solution logs

Demonstrates the ability to document in and maintain specimen logs, medication logs, MA lab logs.

Collaborates with the orientation of new personnel as requested and/or assigned.

Maintains confidentiality of patient records.

Ability to assist clerical/front desk staff when necessary.

Demonstrates the ability to work collectively with the urological team including physicians, nurse practitioners, Registered nurses, medical assistants’ front office staff, information management, billing, and surgical boarding.

JOB QUALIFICATIONS:

• EDUCATION High school graduate or GED
• SKILLS Demonstrates organization, self motivation, good communication and interpersonal skills. Must have

Basic computer knowledge/skills.