REPORTS TO: FAMILY PRACTICE LOCATION OFFICE MANAGER , DIRECTOR , HUNT REGIONAL MEDICAL PARTNERS

STATUS: FULL TIME

EFFECTIVE:

SCHEDULE: MONDAY – FRIDAY, 8:00 AM – 5:00 PM

***EMPLOYEE IS EXPECTED TO BE ON SITE AND PREPARED FOR PATIENTS SCHEDULED OUTSIDE OF THIS NORMAL SCHEDULE

HOURS: ACCORDING TO SCHEDULE

OVERTIME: MUST BE APPROVED IN ADVANCE

PRIMARY: FAMILY PRACTICE

FLOAT: YES, ON PRN BASIS TO OTHER OFFICES AND POSITIONS AS RELIEF

Position Objective: To support Hunt Regional Medical Partners’ multi-specialty practice in a clinical and administrative capacity. Employee will be proficient in all areas of responsibility, with minimal supervision and oversight required

Back Office:

Greet and Room Patients

Vitals

Obtain History/Physical, Reason for Visit

Reconcile Medication(s) with Patient

Assist Physician/Provider in Patient Interaction and Procedures

Patient Treatment Room Preparation and Maintenance

Data Entry of Demographic and Clinical Information into HMRP System(s)

Referral Coordination, both outgoing and incoming

Surgery Scheduling and Coordination between Physician/Hospital and Patient

Pre-Operative Appointment Scheduling and Coordination between Hospital and Patient

Communicating Lab and Procedure Results to Patients

Review and Clarification of patient consent forms with patient prior to patient signing forms

Call/Process Prescriptions to Pharmacy as applicable

Ability to provide and explain instructions for Patient Procedure Preparation, Prescription, and other directives needed with regard to patient education

Preparation of Chart information for Physician as needed/requested

Inventory Maintenance

Patient Education, including but not limited to:

Insulin Teaching

Blood glucose monitor for patient self-management of diabetes

Use of Peak Flow Meter and Inhaler use for COPD and/or Asthma

Equipment and Testing

Glucometer, including QC of glucometer

PFT

ABI Measuring

EKG

CLIA waived testing

EDUCATION, TRAINING AND EXPERIENCE

Will possess excellent verbal/communication skills

Possess the ability to resolve conflict

Possess excellent listening skills

High School Diploma or equivalent

Medical Assistant

Preferred Education

Medical Assistant Certification

Administrative

Eligibility and Benefits

Authorization and Pre-Certification of Procedures

Scheduling Appointments and Procedures in System(s)

Scan Documents into System(s)

Index Scanned Documents

Check in and out functions

Collect Appropriate Copayments and Co-Insurances

Answer Phones

Prepare documents for Transmission to External Entities via Facsimile, Mail, and Other

Additional tasks and duties as assigned

Employee must abide by all policies and procedures as outlined by Hunt Regional Medical Partners and Hunt Regional Healthcare

Signature of this document represents acknowledgement that the parties understand the job description and agree that the employee will perform these responsibilities at a satisfactory level.