The Medical Assistant in behavior health services provides information, services, and assistance to patients in the outpatient clinic.

• Provide patient care by assisting with the implementation of care plans.
• Interview patients to obtain information and measure their vital signs, weight, height etc.
• Prepare treatment rooms keeping them clean and properly stocked.
• Prepare a chart for visit
• Complete releases of information as needed.
• Reconcile medications Automate and perform processes by phone or send letters to patients either overdue for medical care or out of compliance with goals of their care.
• Inform the care team if a patient is out of compliance consistently.
• Meet regularly with multidisciplinary care team to help create plans for specific patients and populations not achieving optimal care.
• Work with other care teams on quality improvement measures and process designs.
• Assist with prior authorizations.
• Help organize and keep track of Clozaril clients and groups Case management/care coordination.
• Performs basic office laboratory procedures such as urinalysis, throat cultures and related procedures.
• Perform a variety of clerical duties such as typing, filing scheduling appointments, making phone calls and other related job duties as required are directed.
• Maintains records, reports, report logs and other statistical information is required or directed Performs other duties.
• Complies with establish division and program policies, procedures and objectives. Attends a variety of meetings, conferences, and trainings as required directed.
• Demonstrates use of quality improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Maintains regular and reliable and predictable attendance and maintains confidentiality.
• Respects diverse views and approaches and contributes to maintaining an environment of professionalism, tolerance, civility, and acceptance towards all employees, patients and visitors.

• Grade C02: Medical Assistant I –Certified medical assistant or Registered medical assistant.
• Grade C04: Medical Assistant II – Associates degree in Medical Assisting required
• Proficient in data management and reporting
• Advanced knowledge of Microsoft Office, including Access and Excel
• All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here.