Job description

Essential Duties and Responsibilities:

· Receives, sorts, delivers, picks up, and processes courier items, interoffice mail, magazines, and all classes of United States Postal Services (USPS) mail.

· Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).

· Researches and routes unidentified and generic mail.

· Coordinates, stages, and transports bulk mail items.

· Receives, logs, delivers, and tracks messenger items.

· Coordinates and processes customized packaging and other customer special requests.

· Follows all client standard operating procedures (SOPÂs) processes.

· Monitors packages for hazardous and suspicious materials.

· Follows established customer inquiry processes and responds to customer needs and requests.

· Promptly informs supervisor of potential problems or customer concerns.

· Maintains accurate records of customer inquiries and fulfillment of requests.

· Maintains delivery lists and mail cart folders with updated names and locations.

· Performs other duties as assigned.

· Keyboarding and Windows environment PC skills required (Word, Excel, and PowerPoint preferred)

· Experience running mail posting equipment a plus

· Excellent communication skills both verbal and written

· Lifting up to 55 lbs with or without accommodations

· Willingness and availability to work additional hours if assigned

· Ability to effectively work individually or in a team environment

· Competency in performing multiple functional tasks

· Ability to meet employer's attendance policy

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Mail room: 2 years (Required)

Work Location: One location

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