Job description
The leasing manager plays an integrate role in the community by supporting and overseeing all aspects of
the leasing team and its daily operations. This position recruits, trains and manages the leasing team and
directs the sales efforts of the community by utilizing the marketing management plan and monthly action
plan. The position is also responsible for providing exceptional service to the community residents and
future residents. This individual must provide the community with value and quality by assessing the
needs of the clients and assisting and providing a solution that not only coincides with the goals of the
community but is beneficial for all concerned parties.
Basic daily responsibilities include but are not limited to
- Keeping a high level of service in mind with every task while resolving conflict to benefit all
- Mentoring, motivating and encourage team as well as new leasing consultants.
- Provide feedback and train on deficiencies of team members
- Provide weekly/daily leasing goals (this can be based on the monthly plan or the Marketing Plan)
- Communicate company procedures to leasing team to ensure that deadlines and goals are met
leasing guidelines.
- Vigilant tracking of market trends and implementation of said tracking through outreach and
OPERATIONS:
- Monitor Delinquency: (Post rent, ACH forms, 3-day notices, contact residents with outstanding
Assist PM with knocking on doors)
- Process move ins when PM not on site
- Help ensure apartment is ready for all residents to move-in on agreed date.
- Assist in the daily operation of property managers needs
- Files. Approve prior to manger to ensure they are in order according to lease file checklist
- Maintain accurate monthly commission records on leases and renewals for bonus purposes.
- Responsible for Property when PM is not on site (move-outs, inspect apartments, FAS, ordering
The ideal candidate will possess:
- A high school diploma or its equivalent is preferred.
- 2 years of experience in customer service, hospitality, Conventional or HUD properties, or multifamily real estate.
- Previous leasing experience is a plus, not a requirement.
- It is vital to have a strong customer service orientation and presenting abilities.
- Working experience with MS Office Suite (Word, Excel, PowerPoint).
- Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
- Onesite experience a plus.
Benefits as a TRGM Employee:
- Base Salary + Performance Bonus.
- Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
- The benefits package includes 100 percent employer-paid life and disability insurance.
- Employer Matching 401k
- Employee Engagement and Wellness programs.
- Company-paid Vacation, Sick, Personal, and Holiday Time.
- Opportunities for Professional Development and Tuition Reimbursement.
TRG Management is proud to be an Equal Opportunity Employer.
We are a Drug-Free Workplace.
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