• Triages issues by tracing PeopleCode, Application Engine, Application Packages, and other PeopleSoft objects to identify the root causes and develops solutions
• Setups and maintains configuration/base tables and troubleshoots issues related to the functional module
• Researches the impact of customizations when applying patches and bug fixes using PeopleSoft to compare reports
• Works with functional owners to identify unused/new PeopleSoft features to optimize business processes or satisfy unmet business objectives
• Performs complex fit/gap analysis of in-house, third-party or custom solutions to make recommendations for IT solutions
• Collaborates with technical developers to provide Tier II production support, while creating reports, queries, and workflows
• Mentors junior system analysts and provides leadership in projects and issues resolutions
• Develops and maintains documentation on requirements, functional specifications, testing procedures and configurations
• Monitors ongoing operations and performs activities to assist with performance tuning and troubleshooting of application issues

• Bachelor’s Degree and a minimum of seven (7) years of progressive systems analyst experience in a specific business domain and related PeopleSoft ERP system modules
• All degrees must be from a regionally accredited institution
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Working knowledge of PeopleSoft data tables, system configurations, Applications Engine, Query Manager, and SQL scripts
• Possess strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies
• Ability to estimate, plan, schedule, coordinate, and execute projects. Ability to lead a project from beginning to end
• Ability to apply broad business knowledge and practical experience to the analysis/solution generation process
• Demonstrated experience working with end-users to analyze needs, and define requirements
• Ability to mentor and lead junior system analysts
• Knowledge of the current and developing information technology services requirements in a large educational institution
• Working knowledge of project process re-engineering approaches and techniques
• Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff

Miami Dade College is the largest, most diverse and highly regarded college in the nation. We operate eight campuses with over 6,000 employees who educate over 164,000 students from around the world. The College offers over 300 programs of study and several degree options, including vocational, associate, and baccalaureate degrees. With such a large organization, our employment needs are very diverse. From full-time professional faculty to part-time adjunct faculty and support staff, the people who comprise the MDC workforce are the innovators who help the College maintain our reputation as one of the most highly regarded colleges in the country.