Job description

Elite Diagnostics is comprised of highly skilled, motivated focused professionals that are dedicated to client service. In this role, you'll have the opportunity to provide technical expertise on a diversified product suite (LC, LC/MS, HPLC/UPLC, SFC). Executive Diagnostics is seeking a highly skilled, motivated and customer focused professional to join our team.

Responsibilities:

• Performance maintenance, troubleshoot and support multiple product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
• Establish and maintain collaborative relationships with external and internal customers ensuring their success
• Manage customer expectations, by communicating work performed and providing follow up plan if needed
• Follow Clinical Lab policies, and patient testing
• Perform Sample prep and Batch submission
• Manage service inventory
• Collaborate with technical support
• Maintain sound knowledge regarding the technology
• Ensure that quality system procedures and CLIA regulations are adhered to at all times
• Follow all Quality Assurance regulations

Qualifications:

• BS/BA in Chemistry or Biology, engineering or other science related field
• 2 years experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
• Valid Driver's License in good standing is mandatory
• Ability to perform effective system level troubleshooting
• License in the State of Tennessee

Competencies:

• Must possess a strong customer focus
• Interpersonal savvy, communicate with different expertise levels appropriately and change your approach to meet customers needs
• Personal sense of integrity and trust
• Effective time management skills
• System level approach to problem solving
• Analytical mindset with a strong drive to resolve open issues
• Excellent verbal and written communication skills

Job Type: Full-time

Pay: $52,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Education:

• Bachelor's (Required)

Experience:

• Clinical Laboratory Experience: 1 year (Preferred)

Work Location: In person

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