Job description
We're excited to launch a brand new KidStrong location in Vestavia Hills, AL and we're looking for a Rockstar Center Director to lead our team!
As a Center Director, you will be responsible for providing leadership and daily direction for all sales and
memberships in our facilities. As the lead for the center, the CD must execute a lead
generation/marketing strategies plan to increase membership sales as well as promote the health and
wellness benefits that are associated with a healthy lifestyle and coach and mentor members. This leader
must possess a high caliber approach to coaching and leadership.
Job Duties
- Properly managing and exceeding all KidStrong Center sales and membership goals (both pre
and post opening).
- Lead and coordinate ongoing sales drivers (events, outreach, lead management)
- Responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, payroll, cost
controls and facility maintenance
- Responsible for overseeing the sales process and systems including all billing and memberships,
cancels, freezes, transfer, make-ups and birthday parties and other revenue streams.
- Compliance and adherence to KS Business Policies for daily center operations
- Build and maintain KS class size through scheduling optimization
- Model all center activities through self-involvement (leading by example)
- Ensure KS branding through consistency and continuity in all actions
- Partake in community marketing events each week/month.
- Provide effective decision-making regarding customer service issues
- Work together with the Head Coach to lead the location including a weekly LT meeting
- Be in the center a minimum of 3 evenings per week and a minimum of 1 day per weekend.
- Social Media standard: KidStrong Center Directors are the voice of the centers on social and
digital media sites. While acting as the “face” of our centers, you will be held to the appropriate
ethical standard.
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