Job description
Spring Footwear Corp. has been in business since 1991 and we have enjoyed tremendous growth. We deliver quality, value and comfort with every pair of shoes we ship
The Key Account Coordinator position will act as the internal contact for Portfolio of Accounts with a primary focus of providing superior customer service and support while constantly looking for new or better ways to improve our service, systems and performance
Responsibilities include, but are not limited to:
- Daily operation support including: order processing, order tracking, EDI, customer compliance, shipping documentation, logistics, problem resolution, communication, reporting and systems, processes and procedures needed to manage these accounts effectively.
- Timely handling all aspects of requests and requirements for managed accounts.
- This includes EDI order processing, pre-ticketing, custom carton labeling, UCC128 labeling and daily inventory feeds as required. This position is responsible for all routing guides, compliance manuals, process requirements and transaction specific needs of the key accounts.
Skills and Knowledge:
This is a hands-on position for a self starter with a thorough understanding for technology, compliance, operations and data management:
- Advanced computer skills including MS Office and Excel in particular.
- EDI Experience is a plus
- Ability to work in a fast pace, high energy, demanding, results oriented environment
- Extremely detail oriented skill set
- Demonstrated organizational skills, and quick learner
- High degree of proficiency in the business planning processes
- Ability to build strong relationships with all Spring Footwear co-workers, customers, outside vendors and suppliers
- Ability to use data to make decisions, maximize profitability and improve efficiency
- Ability to execute company policies and programs to achieve strategic goals
- Excellent communication skills, both written and verbal (face to face and telephone)
- High degree of “urgency” regarding task management
Location: Pompano Beach, FL
We offer:
- Competitive wages and benefits
- Company paid holidays and vacation
- Profit sharing program
- Advancement opportunities
We encourage qualified candidates to apply and join our growing team!
Spring Footwear Corp. is an EEO employer, all employment is contingent upon a successful drug and background screening, as applicable to the job specifications. We administer the Florida Drug Free Workplace program, and as such, employees may be subject to reasonable suspicion drug tests, as ascribed by the Florida law.
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