IT Support Specialist

Full Time
Albuquerque, NM 87102
Posted
Job description

IT Support Specialist

What We Seek:
The University of New Mexico Foundation is seeking talent to provide technical support to internal and remote staff by investigating and resolving computer hardware and software problems; be responsible for selection, procurement, installation, and maintenance of hardware and software, account management, and assist with network changes and upgrades; and someone to lead maintenance and repair activities for print/copy/scan devices in partnership with leasing vendor.

Please apply if you have the above skills and could participate in new hire orientations by providing introductory training and guidance on hardware, network, application, and data access; maintain an inventory of laptops, workstations, servers, and network hardware; update documentation to record new equipment installed, new sites, and changes to computer configurations.

The chosen candidate will facilitate a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds. In addition, this individual will contribute to the overall success of the Foundation by performing all other duties and responsibilities as assigned.

What We Require:
One to three years of directly related experience or a degree from an accredited institution.

What We Prefer:
Experience with administration and support of Microsoft Azure and M365, a plus.

Compensation Salary Range
$31,000 - $55,000

Schedule: Full-Time, Hybrid

Why Join the Foundation?
The UNM Foundation is an active, diverse, creative, and inclusive community.

We offer the opportunity to work collaboratively with a group of highly motivated, mission-driven, and results-oriented development professionals and administrators.
We offer a broad set of competitive benefits including healthcare options, ongoing professional development, educational opportunities, unlimited flexible paid leave, paid holidays, a wellness program, exceptional retirement contributions, and much more.

The role of great public, research-intensive universities has never been more critical. In addition to generating advanced research and educating future leaders through nationally ranked academic programs, UNM impacts lives and communities worldwide. The UNM Foundation staff is central to this equation, and we invite you to apply and be part of a movement changing lives for generations to come.

Job Type: Full-time

Pay: $31,000.00 - $55,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in Albuquerque, NM 87102

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