Job description
THE TEAM YOU WILL BE JOINING:
- Dynamic and creative company located in Charlotte, NC and Headquartered in San Francisco
- Dedicated to making financial progress possible for everyone.
- National presence providing excellent service to over 60 million members
- Vibrant work environment with a culture founded on collaboration and good energy
WHAT THEY OFFER YOU:
- You'll have lots of opportunities to break new ground, discover and seek brand-new challenges, and make key decisions impacting a large engineering organization
- Fun and optimistic atmosphere, combining all the perks of a tech company with a healthy work-life balance
- Tons of opportunities to take on responsibility and ownership and have a meaningful impact.
- You are encouraged to identify opportunities to scale the product, technology, and organization, and then launch them into action.
- Having a healthy and happy team is their number one priority- family focused organization.
- Free amenities, paid company trips and outings, competitive salary, and generous benefits.
WHY THIS ROLE IS IMPORTANT:
- Application troubleshooting, resolution, and reporting
- Collaborate with a team of 7 IT support engineers and 6 contractors
- Support an inventory of ~3000 endpoints including MacOS, Windows, and ChromeOS
- Participate or Run weekly Onboarding and Offboarding of company employees
- Contribute to automation initiatives using API tools like Workato
- Troubleshoot Macbook issues and resolve user issues
- Support rotation shifts for Helpdesk supporting ~2000 company employees
THE BACKGROUND THAT FITS:
- Experience troubleshooting, resolution, and reporting
- Experience working in a team and individually
- Inventory support experience
- Experience in onboarding and offboarding
- API tools experience
- Helpdesk support experience
- Experience working for a large company
Overview
- Employee Type: Contract
- Location: Charlotte, NC
- Category: Information Technology
- Date Posted: 10/26/22
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