Job description

Job Description:

The candidate will be responsible for identifying problems in a timely manner; gather and analyze information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations.

· Develop and maintain knowledge of networks, computer systems, and security systems

· Provide on-site technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

· Install, modify, and repair computer hardware and software.

· Resolve technical problems with networks and other systems.

· Run diagnostic programs to resolve problems

· Install computer peripherals for users

· Perform any other tasks assigned.

Job Qualifications:

• Must be an Arizona resident, successfully pass an extensive background check and be a minimum of 21 years of age.
• Must have a High School Diploma or GED.
• Previous Information Technology experience is required.
• Experience with Microsoft, HP, Dell, Windows, printers, etc.
• Must have strong organizational and analytical abilities and advanced math skills
• Must demonstrate professional written and oral communication skills
• Must have reliable transportation and be willing to drive to and from multiple locations.
• Must be open availability to work days, evenings, weekends, holidays, and on call. We are a 24/7 facility.

Skills Required:

• Reliability and Trustworthiness.
• Maturity of Judgement, ability to assess, and respond quickly to a variety of situations.
• The ability to work on your own, and as a team.
• Tact and Diplomacy. Demonstrate the ability to effectively deal with stressful situations in a calm and productive manner, while maintaining the highest degree of satisfaction.
• Passion and Drive to learn more and continue education/training to improve your knowledge of technology, hardware, and systems.
• Good organizational skills, ability to multi-task, or switch from one task to another.
• Show motivation and take initiative.
• Dependability. Show up to your shifts on time.
• Flexibility and adaptability with changes within the industry, technology, and policies.
• Communication with patients, co-workers, and management.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Ability to commute/relocate:

• Scottsdale, AZ 85255: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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