Job description

JOB SUMMARY:

Provide administrative support to Agency. Duties include general clerical, receptionist and project-based work. Project a professional company image through in-person and phone interaction. Coordinate and designate intake of patients from referral sources.

QUALIFICATIONS:

1. Basic reading, writing, and arithmetic skills required.

2. Knowledge of a variety of computer software programs and telephone protocol.

3. Professional verbal and written communication skills.

4. Maturity and ability to deal effectively with the demands of the job.

5. 18 years of age.

6. High School Diploma or GED.

LINE OF AUTHORITY: Reports to the Administrator.

RESPONSIBILITIES:

1. Understand and adhere to established Agency policies and procedures.

2. Answer telephones and transfer appropriately. Accept intake/referral/inquiry calls as needed, providing positive company representation.

3. Participates in the coordination of Agency’s services with the services of other community agencies as needed.

4. Observes confidentiality and safeguards all patient related information.

5. Develops a cooperative relationship and communicates effectively and professionally with patients, families, co-workers and referral sources.

6. Meet and greet Patients, employees, applicants and visitors.

7. Create and modify documents using Agency computer system.

8. Perform general clerical duties to include but not limited to photocopying, faxing, mailing, and filing.

9. Maintain hard copy and electronic filing system.

10. Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys, as applicable.

11. Participate in maintenance and distribution of staff weekly schedules, as required.

12. Support staff in assigned project-based work.

13. Provide office orientation for new employees, as assigned.

14. There may be other or alternate job functions assigned by supervisory personnel.

15. Open and send referral to clinical director; in addition asses for appropriateness.

16. Verify insurances, PCP/MD information, and share the information with administration

17. Staff start of care; when applicable star the LPN and CNA plan

18. Contact patients to verify demographics and HIPPA information

19. Manage and track SOC: delays, orders, scheduling, discharges

20. Monitor and assist in managing the outsourced therapy patients

21. Document and track the patients hospitalized, ROC, and orders

22. Manage authorizations for Denver Health and BlueCross Patients

WORKING ENVIRONMENT: Works indoors in Agency.

JOB RELATIONSHIPS:

1. Supervised by: Administrator

RISK EXPOSURE: Low risk

PHYSICAL REQUIREMENTS:

· Reasonable accommodations November be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Health insurance
• Paid time off

Healthcare setting:

• Outpatient

Medical specialties:

• Home Health

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Denver, CO 80234: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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