Job description
SUPERVISOR: Director of Homeownership
STATUS: Non-Exempt
About Us
Founded in 1974, cdcb | come dream. come build provides safe, sanitary affordable housing
to the citizens of South Texas, and is one of the largest non-profit producers of single-family
housing for homeownership in Texas. cdcb is a multifaceted affordable housing organization
devoted to utilizing collaborative partnerships to create sustainable communities across South
Texas through quality education, model financing, efficient home design, and superior
construction.
Our dedicated team members work to improve the lives of low to moderate families and
individuals to grow wealth and improve families educational, housing, and financial security.
We offer industry competitive compensation, excellent benefits with a five-decade old firm.
cdcb is an inclusive and exciting work environment. We are looking for a knowledgeable and
self-motivated individual to join our team.
Summary
The Intake Specialist’s responsibility is to prepare and process all mortgage assistance
applications. Specifically, they work with clients to gather all required documentation
needed to able to submit their application on the TDHCA portal.
Duties and Responsibilities
- Provide the best customer service to all clients.
- Promotes professionalism, through poised and effective phone etiquette, manners,
- Maintains availability and willingness to travel to Raymondville, Harlingen, Santa Rosa
and other places and with such frequency as the employer determines is necessary or
desirable to meet its business needs.
- Gather all required documentation from clients needed to complete the online
- Be knowledgeable of the rules of the Texas Homeowner Assistance Program.
- Call, text and email clients to remind them of their appointments and pending
- Provide status update to clients when needed.
- Document and maintain client files.
- Carry out additional duties as assigned.
www.cdcb.org
info@cdcb.org
(956) 541-4955
901 East Levee Street
Brownsville, Tx 78520
Required Qualifications, Skills and Experience
- High School Diploma or general education degree (GED) or higher; and one to three
experience.
- Proficiency with Microsoft programs and email.
- Knowledge of Microsoft Office Products.
- Ability to read and interpret documents such as rules, instructions and procedure
manuals. Ability to write and communicate on routine reports and correspondence.
Analytical Skills.
- Ability to calculate figures and amounts and apply concepts of basic algebra and
- Ability to solve practical problems and deal with a variety of concrete variable in
instructions furnished in written, oral, diagram, or schedule form.
- Excellent in communication and organization.
Supervisory Responsibilities
- N/A
Compensation and Benefits
- Salary – $14.42hourly - This position is subject to availability of grant funds
- 100% of premium for health, vision and dental benefits paid by cdcb.
- Life Insurance
- 11 paid holidays
- Vacation Days - Based on Length of Service
- Personal Days - Based on Length of Service
To apply submit resume, cover letter to: ksaldana@cdcb.org
cdcb IS AN EQUAL OPPORTUNITY EMPLOYER
www.cdcb.org
info@cdcb.org
(956) 541-4955
901 East Levee Street
Brownsville, Tx 78520
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