Job description

Come be part of the Optimal Team! Rated one of the Top Workplaces 2014-2021 by Detroit Free Press!

Optimal Care, Inc. is a 4 Star Rated Medicare Certified/CHAP Accredited home health care agency seeking an Intake Coordinator. This is a full time office position.

The intake coordinator ensures that the patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the intake of patients. The intake coordinator facilitates patient admission to home care services by coordinating with, but not limited to, interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions.

Qualificiations

• Prefer at least one (1) year experience in health care data entry, preferably in home care or hospice care information systems.
• HCHB experience preferred
• Experience with computers required.
• Is a high school graduate or equivalent, two (2) years college preferred.

Responsibilities

• Assists in coordinating Home Care Services for patients, in a timely manner.
• Assists the functions of patient care management through timely and accurate intake data entry and system reporting.
• Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility.
• Audit new admission paperwork to ensure a complete medical record.
• Make welcome calls to patients/family to confirm information is correct.
• Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems.
• Verifies accuracy of patient referral information and data entered through use of information systems reports.
• Assist in the scheduling of patient care activities where appropriate.
• Performs daily backup of information in the system(s) where required.
• Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry.
• Alerts appropriate members of the information system support staff to resolve system problems that negatively impact the speed and accuracy of intake and data entry functions.
• Performs other specific projects relating to intake and data entry and computer operations as required.
• Provide clerical assistance where requested.
• Maintains confidentiality of patient and organization information at all times.

Optimal Care, Inc.

• Nurse Owned and Operated - Established in 2006
• Michigan Fraud and Abuse Task Force Member
• Member of the National Association for Home Care & Hospice (NAHC)

Benefits

• Medical, Dental and Vision Insurance
• Short-Term Disability, Long-Term Disability and Life Insurance
• Paid Time Off (PTO)
• 401K and Company Contribution
• Mileage Reimbursement

Optimal Care Home Care provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Medical specialties:

• Home Health

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: One location

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