Job description

Summary

Under the direction of the Program Manager, the Intake Coordinator performs duties for clients requesting services, providing exceptional customer service in managing client placement or coordinating any means necessary referrals to an external provider.

Responsibilities include but are not limited to the following:

• Meet with youth and families in the juvenile justice system that are referred by the Court or Juvenile Probation Officers
• Receive and process referrals from the courts
• Exhibits a thorough understanding of the program and wrap-around services, policies and procedures
• Works closely with Family Team facilitator on assessments and referrals
• Conduct assessments and screenings in accordance with protocols established
• Collaborate with Probation and the Court on individual case plans for youth
• Coordinate and participate in wrap-around staffing's for new youth referred to the Redeploy Program
• Promotes a proactive atmosphere of “prevention” rather than “reaction". Educate justice involved youth on physical and mental health
• Works to increase level of independence of youth justice involved
• Must be present for court services, and provide proper testimony when necessary
• Provides an atmosphere of respect and compassion for youth and demonstrates good rapport
• Proficient in Youth Assessment Screening Instrument (YASI)
• Demonstrates professional judgment and decision-making skills related to youth, staff and program matters
• Demonstrates knowledge of legal issues and civil rights relevant to work setting

HIPPA: Full access to client information. Confidentiality must be maintained at all times.
Quality Improvement: Participate in ongoing quality improvements efforts of the agency.
Diversity/Cultural Awareness: Ability to work effectively with diverse communities and constituencies.

The Agency may assign other functions to the job at its discretion

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:

• Bachelor's degree in a related field from an accredited university required
• Experience working with youth, justice system. and families preferred
• Youth Assessment Screening Instrument (YASI) experience preferred, but willing to train
• Bilingual in Spanish is a PLUS, but not required

Valid Illinois driver's license is required
Benefits, Full-time:

• Health, Dental, Vision
• Life Insurance
• Short/Long-Term Disability options
• 403(b) Retirement
• Paid Time off (PTO)
• Mileage Reimbursement_ (exclusive to position)_
• Eligibility for Public Service Student Loan Forgiveness

COVID-19 Policy: In compliance with Illinois Executive Order, Youth Outreach Services is requiring all employees to be fully vaccinated against or an approved exemption. Approved exemptions will require weekly testing for COVID-19.

Job Type: Full-time

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