Job description
We invite you to come join the RadNet Radiology team as Insurance Verification Representative.
Shift: Monday- Friday 9AM-5:30PM
The Insurance Verification Representative is responsible for obtaining authorizations for all required exams and document approvals. The person in this position is responsible for obtaining information on the patient's eligibility status with the insurance companies to ensure proper coverage and payment for services. The person in this position works closely with insurance providers and referring physicians' staff to obtain necessary patient history and notes in order to expedite processing.
As anInsurance Verification Representativeyou will have the opportunity to:
- Ensures accurate, timely, and thorough documentation and completion of all necessary paperwork, according to established standards.
- Ensures accurate and timely data entry into the RIS system for each patient, according to established standards.
- Utilizes telephone voice response systems and website solutions to obtain information on patients' eligibility status with insurance companies.
- Works with patients to obtain complete and correct insurance information, discusses eligibility results and alternative payment methods.
- Properly analyzes various payor eligibility responses to find the information needed to complete verifications.
- Obtains and confirms insurance pre-authorizations when necessary.
- Follows all HIPAA, compliance, privacy and confidentiality standards.
- Maintains patient confidentiality at all times.
- Demonstrates professionalism and courtesy to patients, families/guests and other team members.
- Communicates clearly and effectively.
- Communicates with vendors, patients, referring physicians, co-workers and all team members in a courteous and professional manner.
- Provides thorough and accurate information to all callers.
- Maintains self-control when dealing with difficult patients and/or situations. Involves manager or team leader when necessary.
- Maintains insurance verification log of accounts/procedures verified.
- Contacts insurance providers via email or phone to review status of authorizations.
- Works closely with referring physicians' staff to obtain patient notes and begin process of authorizations.
- Scans all completed paperwork into eRad and RIS.
- Completes all paperwork in a timely and accurate manner.
- Promotes a positive and supportive relationship with referring community and fellow employees.
- Performs other duties as assigned.
We offercompetitive pay and full benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, advancement opportunities, hands-on training, inter-company transfer opportunities, and a host of other perks!
Become a valued member of our growing company by submitting your resume.
Requirements:We're looking for dependable and professional candidatesto become Insurance Verification Representatives at RadNet. Applicants must have a High School Diploma, at least 3 months of related experience, basic computer skills, the ability to multi-task, excellent customer service skills, and great communication skills (bilingual preferred)! Medical terminology knowledge and recent medical/radiology office work experience is also preferred.
Pay Range: $15 - $20.70 / hour
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