Summary/Objective
The Inside Sales Trainee will work cooperatively with outside sales and other members of the distribution team to grow existing customers, to create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates the ability to learn about the company product and industry knowledge to become an effective part of the sales team, articulating the competitive advantage
• Actively upsells customers on complimentary products beyond original order.
• Sell and promote in stock products – provide alternative suggestions to customers who request other products, and successfully converts initial customer requests to stock brands.
• Solves customer needs by recommending products or services that contribute to their level of satisfaction.
• Promotes current programs and sales.
• Follows-though on commitments (communications, bids, existing sales orders, etc.) made to customers.
• Meet and greet customers with service, respect, and knowledge.
• Confident and passionate about selling. Always closing and asking for the sale.
• Exhibits positive outlook, camaraderie, and passion for selling.
• Builds relationships – Learns the value of relationships and views building relationships as a critical success tool.
• Demonstrates proficiency with related computer systems and applications.
• Accurately follows procedures to ensure high quality output and takes action to correct quality problems.
• Organizes work time to maximize efficiency with a defined time management process.

• Supervisory Responsibility
  This position has no supervisory responsibilities.

  Work Environment
  This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

  Physical Demands
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

  The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

  Position Type/Expected Hours of Work
  This is a full-time position, 40 hours per week. Days of work are Monday through Friday, rotating Saturdays. Hours of operation are 7:00am to 4:30pm. A 30-minute unpaid lunch break is required.

  Travel
  Occasional travel is expected with this position for trainings, events, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.