Job description

The Inside Sales Specialist position is responsible for engaging with customers/prospective customers by phone to sell vehicles, value-added products, and financing options. The employee will manage a pipeline of opportunities with a focus on increasing sales conversions.

**Remote Opportunity in the state of Missouri***

Why Join Vroom:

• Annualized earning potential of $60,000 - $65,000 plus (Hourly + Uncapped Incentives/Commissions)
• 8 Weeks paid training
• Generous time off - 15 Days of PTO, 5 Sick Days, 12 Holidays (including 2 Floating Holidays)
• Comprehensive benefits package that includes medical, dental, vision, and 401(k)
• Medical plans (For as little as $1 per month) including an HSA plan with a ($250-$500 annual) company match
• 100% paid short-term and long-term disability, and life insurance
• Employee discount program on Vroom auto purchases
• Educational Initiative program for parents with school age children that provides support, tutoring, and technology
• Fantastic company culture that values; service, progress, employees, engagement, and development

Job Responsibilities:

• Accept inbound, customer-initiated calls from prospective customers via the phone queue
• Initiate outbound calls to sales opportunities that have been identified within SalesForce or through other opportunity pipelines
• Selling to customers within the parameters of fixed pricing
• After the customer completes deposit transactions on the ecommerce platform, take ownership of the customer relationship to increase sales conversion rate and attachment rate of product or financing services
• Upselling to customers a range of enhancements and / or products
• Actively listen to the customer and identify their specific needs and match products and services to their needs
• Overcoming objections and hurdles to create a mutually beneficial sales for both Vroom and the customer

Job Requirements:

• Must be comfortable working weekends and evenings
• 2 plus years of sales experience either in-person or via phone
• High School diploma required
• Preferred B2C experience
• Demonstrated active listening and negotiation skills
• Preferred Salesforce experience in a sales environment
• eCommerce sales experience preferred
• Excellent communication, interpersonal and organizational skills
• Strong work ethic and drive with the ability to work independently

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• Are you comfortable working weekends & evenings?

Education:

• High school or equivalent (Required)

Experience:

• Sales: 2 years (Required)
• Sales CRM: 1 year (Preferred)

Work Location: Remote

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