With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”.

Ken-Mac Metals is one of the leading distributors of aluminum, pre-painted aluminum and stainless steel sheet, strip and coil in the country, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America. In addition, they offer value-added coil and cut-to-length processing and blanking services. The company is one of the largest distributors of its kind, with one of the most respected supply chains, positioning Ken-Mac Metals as a preferred material source.

Your responsibilities

The qualified candidate will be reporting to the Inside Sales Manager and work in a cooperative effort with the Outside Sales Representative in developing sales at new and existing accounts. This fast paced environment encourages independent thinking and decision making.

General Responsibilities:

• Pro-actively sell our products and services
• Prepare quotations and quote price and delivery
• Follow up on quotations
• Enter orders
• Coordinate internal and external processing
• Communicate via phone, fax and e-mail with internal and external customers
• Build and maintain customer relationships
• Provide customer service, responding in a timely manner
• Communications with Management/Outside Sales to keep account information current
• Travel as needed
• Responsibilities include but are not limited to the above

Account Management – including:

• Planning/controlling inventory in accordance with customer forecasts and company turnover goals
• Order entry and releases
• Delivery scheduling and expediting
• Price maintenance and updating
• Growth of market share

Requirements

• Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.
• Product knowledge in Aluminum/Stainless Steel is a plus
• At least 2 years Inside Sales or Customer Service experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer’s accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• SAP experience/knowledge preferred

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If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection