Inbound Call Center Representative/CSR Inbound
Job description
Job title: Inbound Customer Service Representative/Call Center Rep - CSR /Inbound
Location: Plano, TX 75023
Duration: Full-time
Shift: Mon -Fri Between 07 AM TO 07 PM - 9 hours
Job description:
- Answer inbound calls.
- Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers
- Effective Probing and Problem-Solving Skills
- Proficient in Microsoft Office Suite
- Ability to multitask
- Customer service experience desirable
Behavioural & Leadership Competencies
- Ability to maintain the confidentiality of customer and company information.
- Ability to work independently and seek additional opportunities when able.
- Ability to work in a team environment to develop integrity, trust, and respect of co-workers at all levels
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
Ability to commute/relocate:
- Plano, TX 75023: Reliably commute or planning to relocate before starting work (Required)
Experience:
- inbound calls: 1 year (Required)
- Call center: 1 year (Required)
Work Location: One location
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