Job description

• Performs episodic urgent visits to ensure that members are given timely and appropriate behavioral health support and care to avoid emergency room or
• Facilitates and/or delivers preventative care and behavioral health services to members according the guidelines deemed appropriate by CCA Clinical
• Identifies and initiates a plan to resolve areas of opportunity
• Meets BH HEDIS measures by following strict follow-up and documentation guidelines
• Provides scheduled visits to conduct BH assessment and follow up visits for the management of co-morbid BH complexity and substance use concerns
• Liaises with CCA Care Partner and community-based PCPs/ Specialists and community BH providers as needed
• Documents all activities and results using both the Electronic Medical Record and Care Management Platform, in an effective manner while strictly adhering to CCA policies and procedures
• Works closely with Telephonic Care Partner to ensure that Care Plan is accurate, up to date and reflect members BH needs
• Provides behavioral health support and consultation to clinical team disciplines and other teams as needed
• Provides members with psycho-social, mental health, substance use and cognitive assessments as needed
• Performs crisis and risk assessments, interventions and develops a crisis plan
• Collaborates with community providers who are supporting members mental health and psycho-social needs
• Performs short-term bridge therapy to members
• Maintains a connection to community services and on-going care coordination with community providers to ensure that they member receives the highest quality care
• After assessing members, provides accurate BH diagnosis
• Determines member's behavioral health needs and potential solutions through case conferences and in person assessments.
• Performs crisis assessment and referrals to CSU and inpatient facilities as
• Has training and knowledge of the behavioral health continuum of care, including levels of care from inpatient to outpatient.

Can identify substance use needs and make appropriate referrals for treatment and follow up.

Required:

• Minimum Education Required - Master's Degree in Social Work, Mental Health Counseling or Psychology
• Clinical Licensure, per state requirements, in the field of social work, mental health counseling, or psychology. (LCSW, LICSW, )

Required:
Minimum Years' Experience Required - 2+ years meaningful clinical experience with adults (including clinical internship experience)

• Past experience caring for adult patients/members with complex medical, behavioral health, and social needs in a community setting.
• Crisis and substance use experience
• Case management and/or experience in managed care desired.
• Ability to conduct and document a Mental Health, SUD, Crisis and other Assessments
• Ability to utilize an Electronic Medical Record

Required:

• Ability to take initiative
• Ability to work independently
• Ability to participate in a multi -- disciplinary team environment
• Strong organizational skills
• Knowledge of Microsoft products
• Proficiency in the use of technology
• Willing to learn and utilize telehealth technologies (video, chat, etc.), when appropriate, for a variety of clinical care and care management services.

Required:
English

Preferred:
Spanish

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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