Job description

We are looking for a Houseman/Houseperson to join our award winning team and provide excellent customer service to our hotel guests. This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Shift for this position could vary throughout the week between: 7am-3:30pm, 9am-5:30pm and 10am-6:30pm. Weekend availability is needed.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

• Previous work experience as a Hotel Room Attendant and/or Houseman/Houseperson is required
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-75 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance:

• Employee Monthly parking available for $75.00
• Daily discounted parking available for $10.00
• Insurance: Medical, dental, vision insurance available for full-time employees and their family; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account
• Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
• Paid Time Off: Vacation Time - 80 hours on your first 3 years of service; Sick Time – 1 hour accrued per 30 hours worked
• Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
• Other benefits: Payactiv- same day pay up to $100 per pay period
• Shoes for Crews Program- 50% off work shoes with no upfront costs
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• Employer paid Orca card after 30 days
• Hilton Team Member Travel Program (Book Hilton hotels worldwide starting at $40!)

EQUAL EMPLOYMENT OPPORTUNITY

Hotel Equities is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, caste, citizenship, disability, religion, age, sex, pregnancy, veteran status, genetic information, or other classifications protected by law.

Hotel Equities participates in E-Verify, the federal program for electronic verification of employment eligibility.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift
• Rotating shift

Application Question(s):

• Are you available to work a variety of shifts throughout the week (7am-3:30pm, 9am-5:30pm and 10am-6:30pm) which includes weekends? If not, when would you be available?

Experience:

• Housekeeping: 1 year (Preferred)
• Hotel: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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