Job description

Join our team and receive an onboarding bonus of $1,000! The bonus will be paid at the end of the first 9 months of employment!

The Housekeeping Supervisor is responsible for ensuring that all housekeeping activities are carried out professionally, to standards, and at the highest level of service. The Housekeeping Supervisor will achieve desired outcomes through the creation, development, and maintenance of competent, motivated, and empowered staff. The Housekeeping Supervisor will effectively lead, train, coach, motivate, engage and provide feedback to the housekeeping staff on a daily basis.

Responsibilities:

• Inspect work performed to ensure that it meets specifications and established standards.
• Plan and prepare employee work schedules.
• Perform or assist with cleaning duties as necessary.
• Investigate complaints about service and equipment and take corrective action.
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
• Check equipment to ensure that it is in working order.
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
• Instruct staff in work policies and procedures, and the use and maintenance of equipment.
• Order and purchase equipment and supplies and Issue supplies and equipment to workers.
• Forecast necessary levels of staffing and stock at different times, in order to facilitate effective scheduling and ordering.
• Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals.
• Confer with staff in order to resolve performance and personnel problems, and to discuss company policies.
• Establish and implement operational standards and procedures for the department.
• Recommend changes that could improve service and increase operational efficiency.
• Maintain required records of work hours, budgets, payrolls, and other information.
• Screen job applicants and hire new employees.
• Supervise in-house services such as laundry.
• Advise the front office of rooms ready for occupancy.
• Perform financial tasks such as estimating costs and preparing and managing budgets.
• Prepare activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses.

Requirements

Due to the nature of the industry, weekends are required.

Previous Housekeeping experience required, previous supervisor experience preferred.

Our Company

It all began in 2006 with three Value Place hotels. Since then, through a series of development projects and acquisitions, we have grown to become the fourth largest hotel owner-operator in the United States. Our company, which has offices in New York City, Dallas, Chicago, and Richmond, Virginia has a $3.0 billion portfolio of 99 independent and premium-branded hotels containing more than 13,000 guestrooms across 30 states and 75 cities, including two experiential hotels in New York City. We have 3,600 team members across the country and operate hotels under 19 brands, including Marriott and Hilton.

We are a recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and the Hilton Legacy Award for Top Performer. For the TWA Hotel, we won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) and the ULI New York Excellence in Hotel Development Award. MCR was also named one of Fast Company‘s Most Innovative Travel Companies of 2020.

We offer many great benefits that include annual increases, paid time off, sick pay, 401K, medical, dental, and vision insurance, and a referral bonus.

The Company and its corporate affiliates are Equal Opportunity employers. The company and its affiliates do not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Signing bonus

Work Location: One location

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