Housekeeping Management - Yellowstone National Park
Full Time
Yellowstone National Park, WY 82190
Posted
Job description
Overview:
The Details
Responsibilities:
Be part of the Housekeeping Management Team in Yellowstone National Park!
We operate 9 lodging facilities with over 2,000 guest rooms spread out over 6 locations in Yellowstone. Guest accommodations include cabins and hotel rooms ranging from rustic to modern. Learn more about our Housekeeping Team.
The Details
- Position Type: Seasonal, Full-time
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Season Dates: April 2023 - November 2023
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Schedule: 40 hours, 5 days/per week. Night Shift Positions available. May include weekends, evenings and holidays.
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Location: Throughout Yellowstone National Park (Canyon, Gardiner, Grant, Mammoth, Old Faithful, Lake)
Perks & Benefits
- In-park housing provided including Wi-Fi (very limited bandwidth), laundry, and all utilities ($45.74 + tax per two-week pay period)
- All meals provided at a low cost including breakfast, lunch, and dinner ($170.81 + tax per two-week pay period)
- Employee Recreation Program (planned trips, softball & basketball tournaments, live music, group hikes, yoga nights, and even trips to the rodeo in Cody, WY)
- $350 Referral Bonus for EACH person you refer who gets hired
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Responsibilities:
- Provide an attractive and clean facility for guest rooms and all public areas, including offices, linen closets, and supply closets, and other areas designated to be maintained by the Lodging Department; ensure they are maintained to the standard as trained.
- Resolve guest problems skillfully with a willingness and desire to understand a guest’s viewpoint and to take necessary steps so that the guest is satisfied when they leave.
- Ensure all housekeeping employees comply with the correct use of chemicals and equipment as trained.
- Regulate shift coverage for optimum effectiveness by scheduling staff according to business levels and labor standards.
- Assist in the training of new employees, especially during the spring opening phase. This will include Room Attendants, Inspectors, Porters, Linen Truck Drivers, and Office Assistants.
- Supervise the Rooms Inspector staff with the Assistant, daily morning meetings, making inspections together, and identifying and providing challenges for those with managerial potential.
- Other duties assigned by Operations Managers on-site.
Required Skills:
- Excellent interpersonal and problem-solving skills
- Previous management or supervisory experience
- Knowledge of Computer programs such as MS Outlook
- Knowledge of products used and chemical safety relating to housekeeping
Physical Requirements:
- Lifting/carrying up to 50 lbs
- Making beds, bending, kneeling, stretching as needed
- Standing for long periods of time and walking up in down stairs as well as outdoors
- Pushing or pulling a housekeeping cart up to 75 lbs
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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