Job description
10 - 12 hourly
Responsibilities:- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Ensure all guests feel they are having an exceptional experience at the property
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Diploma or equivalent from high school is required; some college is desired
- Requires a flexible schedule that allows for overnight shift hours
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Great communications. and excellent customer service skills are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Our Sleep Inns are located in Charleston, Cross Lanes, and Teays Valley. We value hard-working, loyal team members with great attention to detail. We all work together to provide our guests with the cleanest rooms and best service.
Charleston - 2772 Pennsylvania Avenue, I-79 exit 1
Cross Lanes - 15 Goff Crossing Drive, I-64 exit 47
Teays Valley - 1211 Liberty Park Drive, I-64 exit 39
Harding's Family Restaurant - 2772 Pennsylvania Avenue, I-79 exit 1
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