Host / Hostess PM - Nuvole Charlotte NC
Job description
Perks, Compensation and Benefits:
Competitive Compensation with bonus and incentives
Payactiv: gives enrolled associates access to 50% of the money they've earned prior to payday
Brand and company training classes, workshops for career growth and development
401K Savings Plan with matching funds
Tuition reimbursement
Comprehensive benefits package including medical, dental, and vision
Life insurance
Short- and long-term disability
Paid time off and holidays
Charitable Matching Funds Program
Volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
What Makes a McKibbon Host/Hostess?
The Host/Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests.
A Day in the Life:
- You will greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
- You will assist the servers with side duties to ensure all guest supplies are ready for service.
- You may have to operate the Point of Sale system, processing cash and credit card transactions
- You will clean counters, shelves, furniture, or equipment in pantry or breakfast area.
- You will clean any spilled items, broken items, and remove trash, when necessary.
- You will mop or vacuum floors.
- You will perform other various duties as requested by management.
- One to two years’ experience in a customer service position
- Experience working at a hotel or restaurant establishment (highly desired)
- Experience with maintaining safety requirements (highly desired)
- The knowledge of maintaining guest satisfaction
- The ability to work toward increasing departmental and overall guest satisfaction
- The ability to ensure all sanitation practices are followed
- The ability to setup attractive food displays
- The ability to communicate in a friendly manner with guests
- Food preparation skills
- Practicing safe work habits and using required safety equipment
- The ability to ensure overall guest satisfaction
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