General Summary of Job Duties:

Greet guests with a warm friendly smile and take guests to their table with a smile. Provide guests with menus and extra silverware if needed. Work to coordinate the flow of traffic according to rotation so that the flow of the room is smooth. Maintain complete knowledge of table station numbers, responsible for communication to management when starting a waitlist, clean and check the condition of menus, organize host podium, and other assigned duties. Must be able to operate a Micros (POS) point of sales to accept payments. Receive payments by cash, credit cards, city ledgers, points from player cards, and coupons/vouchers. Take and prepare to-go orders, serve gelato to guests, answer telephone for in-room dining orders, and transfer phone calls. Responsible for balancing cash drawer and all the receipts turned into the cage. Must have basic math skills, excellent customer service skills, excellent customer service skills, be able to stand, bend, lift and/or walk duration of shift. At least one year of experience with customer service and cash handling is preferred.

Principle Responsibilities and Duties:

• Check for proper identification of a guest appearing to be under the age of 35 years old.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adhere to all appearance and uniform standards.
• Maintain an open line of communication with Managers.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance to all scheduled shifts is considered an essential function of the job.
• Arriving on time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

Required Work Cards:

• Identification that establishes identity
• Identification that establishes the right to work in the United States

DISCLAIMER:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job