Job description

One of the largest home delivery and distribution companies in the U.S. and is seeking a Experienced Operations / Home Delivery Manager. The Manager position provides support to home delivery services for the designated market area as well as oversees the Contract Carrier teams. This role will also be the liaison between our company and our contracted partner. Position is responsible for managing daily operations of contract carriers. Responsible for generating positive customer satisfaction.

Job Duties:

• Monitoring Delivery Teams
• Routing
• Delivery Team Check In
• Ensure the performance of customer contract requirements at service levels that exceed the customer's standards and metrics,
• Recruitment and retention of contract carriers
• Manage contracted driver scheduling, and maintain positive relationship with contract carriers

Qualifications / Requirements:

• Excellent written / verbal communication skills
• Leadership and motivational skills
• Must be willing to work flexible schedule
• MS Word, PP, Excel, Outlook proficiency
• Minimum of 2 years transportation/logistics management experience
• Excellent interpersonal skills, and problem solving ability
• Knowledge of DOT regulations a plus
• Experience in managing a P&L

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• management: 1 year (Preferred)
• logistics: 1 year (Preferred)

Work Location: One location

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