Helpdesk Analyst II

Full Time
Salt Lake City, UT
Posted
Job description

We currently seeking an IT Help Desk Support Tech II for a 6+ Month Contract in Salt Lake City, Utah with our direct Fortune 500 client. (Potential to extend or convert to perm).

Pay range: $18-$25/hr

Ideal candidate will:

  • 5+ years’ experience providing Deskside support to end users.
  • Associate degree / Technical School graduate or equivalent Military experience considered.
  • Ability to diagnose, troubleshoot and resolve PC Laptop and Desktop hardware and application issues.
  • Experience in providing end user support utilizing remote management tools.
  • Ability to support end user mobile smart devices.
  • Ability to perform installation, move add and changes to end user desktop environment.
  • Ability to diagnose, troubleshoot and resolve end user network connectivity issues.
  • Active Directory experience
  • Windows 10 and 11
  • Office 2010, 365
  • Image creation and management
  • Experience using Intune/Autopilot
  • Ticket / Queue management
  • ITIL Foundation
  • Apple MAC OS and HW support

If qualified, interested, and available, (or know of somebody who is), please reply with an updated resume, and rate for immediate consideration to jesse.depascal@comcentric.com

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