Health Management Technician

Full Time
Washington, DC 20520
Posted
Job description
One Federal Solution has an immediate opening for a Heath Information Technician to provide support to our Federal Government client in Washington, D.C. The Health technician ensures requested information is appropriately and accurately gathered and released to the requestor within deadline requirements. The tech keeps requestors notified of any anticipated or unexpected delays and tracks compliance with release of information timelines. Makes timely reminder calls to the healthcare organizations inquiring about requested information.

MAJOR DUTIES AND RESPONSIBILITIES
  • Receives health information requests, maintains tracking system for each.
  • Ensures requested information is appropriately and accurately gathered, accurately secured (password protected) and released to the requestor within deadline requirements.
  • Keeps requestor notified of any anticipated or unexpected delays.
  • Tracks compliance with release of information timelines.
  • Makes timely reminder calls to the healthcare organizations inquiring about requested information not received.
  • Search for and create “new” patient in electronic health record when necessary for filing/scanning documents.
  • Files/scans documents in appropriate sections of the electronic medical record within prescribed time period.
  • Appropriately documents all release of information in the electronic health record according to standard practices.
  • Routes clinical reports to appropriate clinic staff within prescribed time period.
  • Archives clinical information from the medical record within prescribed time period in accordance with established IHSC policy and procedures and the approval from the Records and Information Management lead.
  • Corresponds with outside medical facilities and contract vendors to request pertinent medical information to place in the medical record using appropriate and authorized ICE and IHSC forms. Tracks requests and performs follow-up ensuring receipt of information requested.
  • Reviews all documentation for completeness and routes incomplete documents to the appropriate provider for correction prior to placing/scanning in the medical records.
  • Maintains all health documentation according to IHSC policy and procedures to maintain privacy and confidentiality.
  • Maintains patient confidentiality and confidentiality of medical records in compliance with the Privacy Act and Freedom of Information Act in all work activities. Protects the patient’s right to privacy by ensuring only authorized individuals have access to medical information.
  • Uses multiple electronic mediums (SharePoint, EHR) to process material (e.g., correspondence, tabular data, reports, etc.) to prepare, update, and maintain records and provide required and requested information to appropriate personnel.
  • Performs record keeping functions in accordance with program policies and position.
  • Assists in categorizing, organizing, and maintaining file systems in IHSC Headquarters File Room as well as assisting with documenting and preparing files and records in anticipation of record retention and archiving.
  • Maintains a high level of proficiency and ease of use utilizing electronic health records.
  • Provides basic technical advice and assistance to IHSC personnel on records management questions/guidance.
  • Processes transfers of ICE records to approved storage facilities.
  • Processes retrieval requests from a storage facility.
  • Coordinates the approval of IHSC requests to dispose of records.
  • Conducts inventory of program office records, including type and location.
  • Tracks and reports information using Excel and the office’s matter tracking system.
  • Assists with various records management projects.
  • Requests records from National Archives and Records Administration (NARA) in response to requests. Tracks these requests, copies/scans records as required to fulfil request, document release of information, and return records to correct Federal Record Center location.
  • As instructed, assists with creation, editing, approval routing, and electronic maintenance of IHSC forms.
  • As instructed, assists with review, tracking, routing, and electronic maintenance of systems for records archiving.

REQUIRED EDUCATION AND EXPERIENCE
  • High School Diploma or GED equivalent.
  • Experience in a detention/correctional or residential healthcare setting preferred (not required).
  • Minimum of one year experience in a healthcare setting as a medical record technician, medical record clerk, unit secretary, or similar position where the processing of electronic medical/health records was part of the daily responsibilities.
  • Minimum of one year experience processing release of information requests which includes requesting health records from providers as well as releasing health care information in accordance with organizational policies/procedures as well as applicable laws.
About One Federal Solution
One Federal Solution (OFS) is an innovative Professional Services provider with over 15 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran Owned Small Business (SDVOSB) OFS is committed to providing people who deliver high performance and excellence to our government partners.

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