Guest Services Team Member

Full Time
Layton, UT 84041
Posted
Job description

Our goal at SeaQuest is to ensure guests have a one-of-a-kind experience interacting with animals from all over the world. SeaQuest is looking for a versatile Guest Services Team Member who will enhance the guest experience by creating a world-class environment throughout the facility. Guest Services Team Members are responsible for assisting guests and reporting directly to the Guest Services Manager. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of the employer.

Compensation: $10.00 - $12.00 an hour plus bi-weekly and monthly bonuses

Guest Services Team Member Responsibilities:

  • Provides world-class animal interactions for our guests
  • Offer specials promoted by SeaQuest
  • Assist customers with selecting merchandise in the gift shop
  • Help with gift shop inventory
  • Ensure store visual merchandising and presentation standards are implemented
  • Up-sell products and activities to elevate the guest experience
  • Encourage guests to leave reviews
  • Host various animal shows throughout the day
  • Assist and support the Guest Services Team with guest interactions
  • Required to work with animals

Guest Services Team Member Requirements:

  • Experience in a retail environment is preferred
  • Theme park, zoo, science center, or attraction background preferred
  • Ability to communicate and interact effectively
  • Cheerful, positive attitude with a willingness to be a team player
  • Register and cash handling experience
  • Experience with animals a plus

Schedule:

  • Full-Time
  • Part-Time
  • Monday-Friday
  • Weekends
  • Holidays

Company Benefits:

  • Healthcare
  • Dental
  • Vision
  • 401K
  • 401K Matching
  • Vacation time
  • Sick Pay
  • Employee discount
  • KPI Bonuses

Job Types: Part-time, Full-time

Pay: $10.00 - $12.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Layton, UT 84041: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How do you feel about animals in captivity?
  • What is your work schedule availability?

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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