Guest Service / Front Desk Representative/Night Audit
Job description
About us
Home2 Suites by Hilton Vero Beach is a small business in Vero Beach, FL. We are professional, agile, innovative and our goal is to Brand New Hotel .
Our work environment includes:
- Modern office setting
- Growth opportunities
preferably with hotel experience. Home2 Suites Vero Beach is a Brand New Hotel with latest design by Hilton. Candidates who prefer to make their career in hospitality please contact the undersigned. Requirements: * PEP/ONQ PMS Front Office Experience with any Hilton property.*Guest and service oriented,: Guest registration & room assignments and special requests, Check in and out of guests, Credit/cash handling in an efficient and friendly manner including market sales, assisting customers in all inquiries in connection with hotel services, directions, local attractions and any other duties, as assigned.* Flexible to work all shifts and weekends* Energetic and enthusiastic about selling* Aggressive * Accurately communicate details on accounts to the operating departments in a timely manner * Understand the hotel's operations, including room types. * Forward thinking with ability to review and assess financial statements and system reports.* Front desk person will be compensated good for hourly basis. Candidates with Hotel Experience only please contact the GM ASAP and apply at hotel only NO CALLS PLEASE!
We are ready to train you on our New PMS system just launched by Hilton
We are looking for a candidate to fill the role of front desk clerk/night auditor at our hotel. The successful candidate will possess a commitment to providing excellent customer service, a top-notch ability to multi-task and an inquisitive nature. Candidates must have experience dealing with both human and computer-generated requests. This is primarily a night shift position with the role of handling all the hotel's bookings and check-in processes.
Responsibilities:
- Answer guest request, keep records, and provide general assistance.
- Perform reception and clerical duties to ensure the security of the hotel property and the safety and comfort of guests.
- Maintain a pleasant and helpful attitude towards hotel guests, especially during periods of high activity.
- Provide guests with information on activities and restaurants in the area.
- Answer telephones, book reservations, process hotel charges, reconcile bank deposits, record financial transactions, enter data, and maintain related files.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekend availability
Work Location: One location
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