Process and book incoming guest group sales requests to determine and provide guest with event options. Assist guests on the phone lines and direct them to correct departments if not group sales related.

**Remote Eligible*

Do you speak in movie quotes? Have a movie moment that changed your life? If you love all things movies, you may be a perfect fit for our team!

AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres.

What you’ll be doing:

• Receive, input, verify and confirm requests from our guests during live calls and answer questions relating to IMAX education, DreamScape, marriage proposals, and other non-group sales related requests
• Manage and execute planning, coordinating, and negotiating details with clients and on-site management team for group sales bookings
• Accurately document and process email requests, incoming calls and voicemail messages in a timely manner
• Provide accurate information to the theatres, answer questions, and follow-up to ensure the delivery of the best possible guest experience

What we need from you:

• 1+ year(s) of customer service experience
• 1+ year(s) of sales experience
• Proficiency in Microsoft Office suite, primarily Excel
• Strong negotiation and communication skills.
• Ability to effectively prioritize and execute tasks during periods of increased volume of wor
• Willingness to learn new skills and technologies as it relates to system changes within the company

What we also value (preferred):

• Event booking experience
• Exhibition industry or commensurate experience
• Experience in account management

AMC team members enjoy a very competitive benefits package including a hybrid (remote/in-office) schedule for most positions, accrued vacation/absentee time, medical/dental/vision coverage, 401(k) match, an open and casual work environment equipped with Coca-Cola Freestyle machines, half off eats and drinks at the theatre, and most importantly for us movie people…FREE movies at any of our theatres nationwide!

AMC’s company culture is focused on innovation and diversity to ensure that we provide the latest and greatest experience for our guests and associates. We lead by example in doing what is right and take responsibility for our own results and our company’s success. Our open work environment promotes teamwork and unscripted conversations, resulting in fast solutions and therefore, better outcomes.

We appreciate your interest in AMC and look forward to seeing you at the movies!

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

1+ year(s) of customer service experience and 1+ year(s) of sales experience

AMC amazing. That’s the promise we deliver to nearly 35,000 associates, 240 million guests domestically, and 350 million guests worldwide each year. AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests. We lead by example, have fun, and give back to the communities in which we live and work. If you feel motivated and energized by our culture, and if you can name your three favorite movies in the next 30 seconds, then AMC may be the right place for you. We offer competitive compensation, excellent benefits, and an environment that encourages teamwork, inclusion, collaboration, and results.

National Group Sales

One AMC Way

11500 Ash Street

Leawood

Kansas

66211

Full Time

Hourly

No

26401BR