Job description

Job Description:

- Uses Esri System Monitor and works with server administrators to set up jobs to monitor, alert, and report
status of GIS applications/services; troubleshoots and resolves issues identified in system monitoring
- Installs/configures ArcGIS Desktops in Citrix/Windows Virtual Desktop and Remote Desktop
- Configures GIS and supports users of Esri Roads and Highways, desktop, web, and mobile applications; provides end-user customer support and troubleshooting
- Configures GDOT ArcGIS Portal/Online to support application development and testing
- Develops, configures, and troubleshoots ArcGIS Server services
- Applies GIS patches and updates; assists in validating GIS applications after system maintenance or server updates
- Develops and schedules system jobs with (ActiveBatch) job scheduling software
- Assists in converting/importing data files to GIS formats/geodatabases
- Compiles and updates system support documentation; contributes to team knowledgebase in SharePoint

Job Types: Full-time, Contract

Salary: $45.00 - $50.00 per hour

Schedule:

• 8 hour shift

Application Question(s):

• Please share your work authorization/Visa status (USC/GC/EAD/H1).
• Please share the best time, number, and email to connect with you.

Education:

• Bachelor's (Preferred)

Experience:

• Esri ArcGIS: 3 years (Preferred)
• Customer support: 3 years (Preferred)
• troubleshooting: 3 years (Preferred)
• Esri ArcGIS Enterprise online: 3 years (Preferred)

Work Location: Remote

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