Job description

Booby Trap Escape Rooms at Knuckleheads is looking for a Game Master to operate our escape rooms. We are looking for several candidates who are self-motivated and detail-oriented problem solvers who love working with people.

As a Game Master, you are responsible for our customers' experiences from the moment they walk in the door until the moment they leave. Great Game Masters are the key to our customers having an exceptional experience - stellar customer service skills are mandatory. Game Masters create the energy and excitement necessary for customers to begin their adventure while calming fears and providing the help and clarity teams need to have a one of a kind experience. Game Masters maintain a professional, service-oriented focus and deliver flawless experiences to our customers by running our live events.

Weekends Required

Responsibilities and Duties

• Engage customers in conversation
• Help determine appropriate difficulty level for best game play
• Attentively monitor games to ensure teams are progressing
• Give appropriate hints/clues as needed
• Reset games accurately and in timely manner
• Cleaning/light maintenance/upkeep of lobby, games, props

Qualifications and Skills

• Excellent customer service skills
• Positive and energetic
• Detail-oriented
• Self-motivated, does not need supervision
• Organized and respectful
• Problem solver

Full-Time, Part-Time, & Seasonal positions available.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Application Question(s):

• What days and times would you be available to work?

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

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