Full Time Customer Service Representative
Job description
- Provides prompt, efficient, and friendly customer service by exhibiting care, concern, and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store. • Genuinely thanks each customer and invites them back.
- Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience.
- Performs Cash Balancing procedures according to company policy and reports any problems to Front End/Service Manager.
- Conducts Cashier and Bagger compliance audits. • Audits and loads self-scan registers with cash/change.
- Participates in all Front End activities including but not limited to checking, bagging and service desk functions in order to maximize sales, earning, expense control, and customer satisfaction in the store.
- Ensures carryout service is provided when appropriate.
- Redeems promotional coupons, WIC checks, rain checks; receives cash, checks, EBT/EFT transactions and in-store charges; counts back change, issues receipts and Catalina coupons.
- Assists courtesy clerks as needed by placing merchandise in bags in a neat, organized fashion.
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Ability to commute/relocate:
- Arlington Heights, IL 60005: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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