Job description

Full Time Dispatcher

Are you a motivated individual, with experience in dispatching, telephone customer service and multitasking with real-time software applications. You don't require a lot of oversight to get daily tasks completed, and you take it personally when a client's experience isn't up to our standards. You’re looking for the opportunity to prove that we are a better company with you on the team, and that your position will grow as the business does. This position would be an excellent fit for you!

This is a Full-Time position that requires Monday through Friday 12pm to 8pm and on-call responsibilities.

The daily duties will include (but are not limited to!):

DUTIES/RESPONSIBILITIES

· Schedule and confirm daily routes with appropriate shuttle and charter drivers.

· Maintains an up-to-date listing of in-service and out-of-services buses.

· Ability to add/cancel/update real-time dispatch software.

· Maintains cordial working relationships with assigned drivers and office staff.

· Demonstrate a comprehensive knowledge of all facets outlined in State and Federal DOT regulations.

· Communicate with outside organizations, school administrators, property managers businesses, government organizations, local police, and others as deemed necessary.

· Communicate with parents, supervisors, and employees; receive requests, questions, concerns and suggestions and provide routine information and assistance or route to appropriate personnel.

· Knowledge of routes and locations to assure timely services and accurate information.

· Perform a variety of clerical support duties as assigned; type correspondence, memos, and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls, emails, and texts.

· Operate standard office equipment.

· Communicate effectively both orally and in writing.

· Analyze situations accurately and adopt an effective course of action.

· Performs other duties as assigned.

Requirements:

· Minimum 25 years old (insurance purposes)

· Clean driving record

· Professional appearance

· Must have reliable transportation

· Can work independently

· Must have great attendance

· High School diploma or equivalent is required

· Must be computer proficient.

· Must be able to pass a drug and background check.

· DOT Medical card a plus

· Dispatch/transportation/reservations experience and a CDL with P endorsement a plus

*PHONE CALLS WILL NOT BE ACCEPTED

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Temple Hills, MD 20748: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This position is FT Monday-Friday 12pm to 8pm with on-call responsibilities. Can you work this scheduled shift and on-call?

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

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