Overview

Marsden Building Maintenance, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the Midwest. In a nutshell: we clean buildings… really well.

Job Skills / Requirements

The Administrative Assistant - Work Ticket Specialist is responsible for the day to day administrative support of the Special Services and Windows departments.

Shift: 8:00 AM- 4:30 PM

Days: In- Office MONDAY- FRIDAY

Key Responsibilities:

• Enter and update work ticket requests.
• Invoice Coding
• Reconcile credit card purchases.
• Manage departmental petty cash.
• Maintain account and customer information and generate reports.

• Maintain and file account documentation.
• Update job cost sheets.

• Enter and update work ticket requests.

• Track incoming customer contracts.

• Schedule and attend meetings. Take and distribute meeting notes.
• Call customers to confirm service satisfaction.
• Additional administrative duties as required.
• Data Entry
• 10 key

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Business Conduct:

• Commits to behave in compliance with the company’s values and Code of Conduct.
• Builds a culture of work safety and leads by example with one’s own safe behavior.
• Ensures one’s own compliance with the company’s published Operating Standards.
• Treats co-workers with respect and approaches conflict with positive intent and professionalism.
• Asks questions to understand why we do what we do and how we do it – champions change when improvements can be made.

Essential Skills and Experience:

• Excellent written and oral communication skills. Incumbent will work directly with employees, managers, executives, vendors, and customers.
• Must possess a high level of attention to detail.

• Prioritize and plan work activities; Use time efficiently.
• Ability to identify and resolve problems in a timely manner; Use reason even when dealing with emotional topics.

• Ability to take initiative, maintain a positive attitude, be self-motivated and work effectively on projects with minimal direct supervision. Ability to work independently and set own priorities.
• Ability to resolve issues while maintaining a good working relationship with internal and external customers.

• Adapt to changes in the work environment; Manage competing demands; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Willingness and ability to work on both individual and team projects.
• Experience with Billing and Accounting is a plus
• Coding is a plus
• Data Entry
• 10 key

Computer productivity software knowledge – Microsoft Office and database applications

Additional Information / Benefits

Marsden Holding L.L.C is an Affirmative Action, Equal Opportunity Employer. Marsden and its affiliates do not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays