Job description

Flagship Culinary Services is accepting applications for a Front of House Manager to support the employee cafes for our Client, the largest social media company in the world!

This job includes managing the Front of House teams in multiple cafes, providing customer service to all Clients and guests and supporting kitchen staff as needed. No two days are the same, and our Front of House team members enjoy a work/life balance with great perks, a set-schedule and weekends off.

Job Perks and Benefits

Monday-Friday schedule, weekends off
12 paid holidays
Full medical, vision and dental coverageCompetitive pay
401k with employer match
On-the-job training to progress in your career
Free meals and snacks during your shift

Essential Functions

Customer Service: serve as an ambassador to our customers and be the frontline representative for all customer service needs. Provide the best assistance in a courteous, fast and efficient manner, and accommodate all requests and special needs for guests and Clients
Manage: oversee Front of House teams, including shift scheduling, performance reviews, investigations and terminations. Coordinate and assign work duties for your team, handle employee relation issues and work with HR to solve and address instances when necessary
Hire: work with staffing recruiter to select and hire appropriate Front of House staff to grow your teams
Report: create operational checklists to monitor workflow and manage employee expectations. Prepare a daily manager’s report to highlight staff issues, equipment repairs, product inventory, training needs and more

Communicate: effectively communicate with vendors, management and staff to ensure efficient operations without issue
Train: create a training program to ensure positive workflow and align employee expectations with company standards. Coach and discipline staff according to company and kitchen policies
Safety: ensure safety of customers and staff through the proper implementation of hiring, training, evaluation and delegation of duties as necessary. Follow all safety and sanitation procedures within set guidelines from OSHA, HACCP and Department of Public Health and Risk Management – and ensure your team is following guidelines as well
Other duties as assignedKnowledge and Skills: Excellent customer service skills and reliability are a must
Strong communication, multi-tasking and problem-solving skills
Sense of urgency and ability to work within a safe manner
Proven success in a previous management role

Requirements High school diploma or GED
Minimum 5 years of experience in a food or customer service role
Front of House Managers must have and maintain an active Food Handlers Card, as required by the California Health Department

About:
Flagship Culinary Servicesis dedicated to helping companies provide high quality dining experiences for their employees and visitors. Our talented teams help deliver delicious and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients. We support many different types of food service setups, from full-service cafés to customized food concepts.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 5 years

Restaurant type:

• Café
• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• New York, NY 10003: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.