Job description
The Front Desk Supervisor oversees all Front Office operations for the Resort.
Including:
- Schedules employees to ensure proper coverage at all times.
- Handles Reservations
- Ensures efficient, friendly and professional guest registration, check out and telephone service.
- Assists with hiring, training and motivating Front Desk agents.
- Handling guest complaints.
- Resolves issues/problems, coaches and counsels the Front Desk team members to ensure quality operation.
- Builds strong relationships and coordinates with all departments.
Core Skills Needed:
- Excellent verbal and written communication skills
- Ability to multitask
- Organization skills
- Ability to quickly solve problems
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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