Front Desk Representative / Night Auditor
Full Time
Birmingham, AL
Posted
Job description
We are searching for a dynamic, enthusiastic and detail-oriented individual to join our team. The ideal candidate will possess exceptional customer service skills, and a passion for the hospitality industry. A successful candidate will have experience working with customers, be comfortable interacting with the public, and have excellent writing and communication skills.
Responsibilities:
Responsibilities:
- Answer phone calls.
- Answer registration questions.
- Answer questions about the hotel and local area.
- Provide information to guests upon check in and check out.
- Resolve customer concerns and complaints.
- Night audit duties
Job Type: Full-time
Salary: $12.00 - $15.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Parental leave
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Birmingham, AL 35209: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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