Job description
Pivot Physical Therapy has an immediate opening for a passionate and experienced Patient Care Coordinator. Successful candidates will be friendly, patient-focused, and able to thrive in a fast-paced environment.
Your typical day includes:
- Maintaining a warm, friendly, and welcoming relationship with all patients, Pivot staff, medical/non-medical professionals, vendors, and visitors
- Scheduling appointments, completing coding, editing checks, verifying benefits via phone, and setting up accounts
- Accurately entering and reviewing patient demographics, insurance, case information, and charges
- Collecting all monies due prior to each visit such as co-payments, deductibles, co-insurance, etc. Documenting all monies appropriately
Why Pivot?:
- Medical, dental, and vision benefits (Eligible if you work 30 or more hours per week)
- Federal holidays, floating holidays, and PTO (Eligible if you work 30 or more hours per week)
- 401(k) plans
- Career growth opportunities
- Professional, supportive, and fun work environment
You are a great fit if you:
- Hold a high school degree or equivalent
- Possess excellent customer service/interpersonal/communication skills and proper phone etiquette
- Have medical front office/receptionist experience and a general understanding of medical billing practices/medical terminology (HCFA 1500, CPT and ICD 9 codes) (Preferred)
- Available Monday – Friday from 7 AM to 7 PM (Schedule may vary between these hours)
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Uniform allowance
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Henrico, VA 23231: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Please provide your primary preferred email address.
- The starting pay for this position is $15/hour. Is this within your salary expectations?
Education:
- High school or equivalent (Preferred)
Experience:
- medical insurance authorization and submission: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
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