Job description

The Company:

OneTouch Direct is not your typical Call Center. Founded in 1998, our company has since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

We are looking for Front Desk Receptionist / Administrative Assistant for our new Nashville center.

Job Description:

Answer and forward calls through console switchboard as well as greet visitors to office. Assist Employee Relations staff and Recruiting staff as needed.

Essential functions

• Manage incoming and outgoing calls, forward calls to party, take messages as necessary.
• Notify Management when visitors arrive.
• Receive daily package and mail deliveries.
• Update and distribute phone extension lists.
• Greet candidates and check in for interviews.
• Make new hire and replacement badges.
• Order supplies for front office.
• Create paycheck rosters.
• Create new hire and replacement badges, which includes activating badge through the badge system.
• May perform other related duties and responsibilities as assigned and/or required.

Required Skills

• Must have basic computer skills
• Must be proficient in a Windows environment
• Excellent communication skills
• Excellent customer service skills

Required Competencies

• Ability to handle diverse personalities constructively
• Ability to work effectively in a stressful environment
• Ability to multi-task effectively
• Ability to prioritize workload
• Ability to work with minimal supervision
• Pleasant phone mannerisms
• Ability to work well with others

Minimum work Experience & Education requirements:

• High School Diploma Required, Associates or above preferred
• 6 months in office environment previous experience required

Physical Demands
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hands to type, handle objects to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime may be required.

Job Type: Full-time

Salary: $18.00 - $20.00 per hour

Schedule: Monday – Friday 8:00am – 5:00pm

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Nashville, TN 37214: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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