Job description

Mount Sinai New York Palm Beach is seeking an energetic team member to join our Front Desk team in our West Palm Beach, Florida location. This position requires excellent customer service skills and multi-tasking. Responsibilities include:

Greet and direct patients and visitors entering the practice. Perform check in and collect co-pay and deductibles due for service. Update demographics and HIPAA form, scan insurance cards and drivers license. Prepare lobby and front desk areas for the day, and close both areas before leaving for the day. Use good judgement to identify emergencies or concerns. Maintain privacy and HIPAA rules. Answer and assist with backline calls and inter-office calls.

Order and maintain miscellaneous office supplies.

Check and sort faxes and mail. Distribute overnight call report from answering service.

Assist with patient screening and infectious disease prevention protocols.

Attend scheduled meetings.

Timely and regular attendance is a must.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• West Palm Beach, FL 33401: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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