Job description
Lenox Skincare is seeking a Front Desk Receptionist to join our marketing team. Lenox Skincare is Oklahoma’s only multicultural skincare clinic specializing in facials, and corrective treatments for men and women. We specialize and cater to every skin type and skin conditions. Our highly trained staff is knowledgeable in all areas of skincare so they are able to provide a very holistic results driven approach for each client. Because Lenox Skincare is the only clinic that focuses on treating all skin types, our services are very exclusive and sought after. Lenox Skincare is committed to providing the very best education for every member of their team so clients know they are getting the highest level of service always.
DUTIES
- Be on time for shifts and maintain a consistent, regular attendance record.
- Properly open and close facilities each day according to Standard Operating Procedures.
- Accurately book, change and cancel appointments.
- Acknowledge and greet everyone who enters and leaves.
- Handle guests’ questions and concerns promptly, professionally and courteously.
- Maintain a clean; safe, fully stocked and well organized work area.
- Answer telephone calls and provide accurate information to clients.
- Be a brand ambassador by living the brand values and demonstrating enthusiasm and confidence in the brand strategy.
- Keep clients updated on currently available promotions and discounts in services offered.
- Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments.
JOB TYPE
This is a part time position for our South location.
SKILLS AND EXPERIENCE
- Possess strong organizational skills required for achieving efficiency on the job.
- Excellent phone etiquette.
- Ability to learn our products and answer any questions our customers may have
- Excellent multitasking skills to successfully handle several assignments together.
- Enjoy working with people and possess a friendly and outgoing personality.
- Able to represent our brand to all clients and patient.
- Excellent interpersonal and communication skills
- Superior customer service skills
- Must be a team player.
Job Type: Part-time
Pay: $10.00 - $30.00 per hour
Application Question(s):
- Do you have knowledge of skin care and beauty?
Experience:
- Front desk: 2 years (Preferred)
Work Location: One location
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