Job description
At Cano Health, our culture is a “family of families”, growing stronger together to improve the lives of our patients, communities, and our associates. A culture that succeeds because of the hearts and minds of our people. Our values and guiding principles transform our lives with purpose and passion, becoming one focused source of hopeful change.
The Front Desk Coordinator performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
Responsibilities:
- Interact appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients.
- Utilize computer programs to add new patients, check patients in and out, print out relevant forms for processing, and schedule appointments.
- Handling incoming calls, take detailed and accurate messages, and ensure messages are directed to the appropriate individual.
- Clearly communicate information to our patients, visitors and staff.
- Verify patient insurance via phone or website and collect any necessary payment for services.
- Updating patient EHR as needed.
- Helping organize and maintain office common areas.
- Maintain supply inventory and alert manager when supply is low.
- Aiding patients as needed.
Qualifications:
- High School Diploma or equivalent.
- At least one (1) year of experience in a medical facility, plus working knowledge of medical insurance and/or knowledge of electronic medical record are preferred.
- Must be able to speak, read and write English and Spanish.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
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