Job description

JOB DESCRIPTION
FRONT DESK/RECEPTIONIST/SCHEDULER

At The Women's Imaging Center it is our expectation that every team member within our clinic or corporate offices share the same passion and drive to make a difference every day for those whom we are provided the opportunity to interact with and serve.

Department: Clerical

Location: This position will be 3 days at our Highland Ranch location and may be asked to work 1 day at our Cherry Creek and/or Smokey Hill location ( will be notified in advance!)

Job Summary: Required to greet patients in a friendly manner and check them in for their visit. Accurately schedules patients, prepare charts, and execute general office functions. This position requires a high level of energy and the ability to adjust to a fast pace with calm, professional behavior. Effective communication skills and maintaining a strong working relationship with other staff members, physicians, patients and their families are mandatory for this position.

Essential Responsibilities:

• Treat patients with respect and sensitivity and exhibit behavior which projects a caring and compassionate attitude.
• Often require d to assist with multiple patient check-in s simultaneously in a calm, professional manner.
• Greet patients and check them in, ensure their demographics, physician(s) and insurance information is up to date and accurate
• Obtain insurance information for charts
• Instruct patients on the information forms, ensure they are completed and signed
• Assemble patient charts to include physician order, history form , superbill, result letter, prior reports, etc o Deliver chart to the techno lo gist work area and change patient into gown for exam
• Schedule patients for exam s o Understand the difference between “screen in g” and “diagnostic” exam s as well as other procedures perform ed in office
• Accurately enter patient in formation in to EMR program
• Accurately update patient information in EMR as well as paper charts
• Retrieve patient charts for office visits or messages
• Deliver messages to technologists, physicians and/ or appropriate staff m embers
• Make reminder calls for appointments scheduled through the week
• Process finished dictations as require d by accurately forwarding it to referring clinicians
• Accurately perform general clerical duties as needed
• Strict adherence to all HIPAA law

Qualifications / Requirements:

• High school diplo ma or GED
• One to three months related experience or training, or equivalent com bination of education and experience
• Ability to comprehend medically related correspondence and memos
• Strong written skills
• Strong communication skills including presenting one on one or two small groups
• Strong mathematical skills required
• Ability to apply common sense understanding to carry out detailed instructions
• Ability to deal with fast paced clinical setting in a professional manner and know when to seek help
• Excellent telephone skills and etiquette
• Ability to multi-task
• Strong organizational skills required

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical office: 1 year (Required)
• related experience or training: 1 year (Preferred)

Work Location: One location

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