Overnight Shift Friday/ Saturday/ Sunday

Qualifications:

• Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
• You must have good judgment, problem solving and decision-making skills as well as be an organized record keeper
• Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications
• Presenting patience when working with elderly that may suffer from dementia and/or mental illness
• Must be able to pass fingerprinting scan

Responsibilities:

• The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages
• Receive and sort mail and deliveries
• Answers a multiline telephone, screens and directs calls.
• Greets guests and residents entering the building and may direct to correct destination
• Responsible for carrying out any emergency procedures required during shift
• Notifies Case Manager/ Nurse, administrator and assistant administrator of emergency situations
• Redirecting residents to their designated areas.
• Making sure to log all hospitalizations, and resident home visits; as well as, documenting all residents leaving the facility; meanwhile making sure to know which residents are permitted to go out on their own.
• Following all protocols in place.
• Paging the correct staff to attend to the problem.
• Making sure aids attend to the residents they are assigned too.

Description:

We are looking for an ambitious, and professional Receptionist to join our passionate team at Signature Senior Living located in Brooklyn, NY 11230.

This a great opportunity to grow develop productive skills.

If you are strong in people management, communication, and patience this may be perfect job opportunity for you.

During the shifts when the administration staff is not in the building, the receptionist is responsible for the overall management of the building, as well as communication with the administration staff and residents’ families.